Green light circling when trying to open transaction

I can share some information that can help you fix this delay, marsha-maillet-a.

I've got some steps to help fix this issue. First, you'll have to sign in to your QBO account using a private browser. This helps isolate the issue since it doesn’t store data in the cache. Here are the following keyboard shortcuts:

• Safari: Command + Shift + N
• Mozilla Firefox: CTRL + Shift + P
• Google Chrome: CTRL + Shift + N 
• Microsoft Edge:  CTRL + Shift + P

If it works, here's how to clear cache and cookies to fix issues when using QuickBooks Online. Restart your browser right after. 

Check this article for more information about the system requirements for QuickBooks Online and other things to do to improve the performance of your browser: Why is my QuickBooks Online slow?.

As always, I'm only a post away if you should need further assistance. Best regards.