Had another person had trouble with getting paid through quick books

Allow me to help you with your concern, simmonssidding-g.

To verify, do you have QuickBooks Payments setup and one of your client don't have a payment option on the invoice? If so, verify that the information is correct and updated in the Merchant Service Center.

Here's how:

1. Go to the Merchant Service Center.
2. Sign in with your QuickBooks Self-Employed info.

Once done, send the invoice to your customer's email and they will see the pay option by clicking on the View Invoice link.

I'm adding these articles for more information: 

• Access and manage your QuickBooks Payments account
• Create invoices in QuickBooks Self-Employed

Thanks for getting in touch with us here. If you need something else, please let me know in the comments below.