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steve-russell
May 6, 2025
Question

Has anyone had Error 185 when trying to connect QB to Huntington Bank Commercial that requires Google Authentication?

  • May 6, 2025
  • 1 reply
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1 reply

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Kurt_M
May 6, 2025

The issue you're encountering, Error 185, is related to the extra security measures implemented by your financial institution, Steve. As a result, you'll experience this prompt when linking your bank account to QuickBooks Online. Rest assured, I'm here to help and will provide further information to resolve your inquiry.

 

It's crucial to enter accurate details when dealing with the browser's authentication process. The program will store those questions and automatically provide the same answers for future use. If you don't face those security questions, consider accessing and linking your bank to QuickBooks through a different browser.

 

Alternatively, you can also consider making your browser's pop-up blocker inactive. In this case, it would be advisable to collaborate with IT personnel to ensure the settings are adjusted correctly. For more details, please see this page: Fix bank error 185 in QuickBooks Online.

 

On the other hand, here's an article to help you manage bank transactions in QBO: Categorize online bank transactions in QuickBooks Online.

 

Need assistance organizing transactions inside your QBO company? Our QuickBooks Live Expert Assisted can offer tips and guide you to streamline the process of handling this task.

 

I can also help you reconcile an account in QuickBooks or extend a helping hand in completing your tasks. Feel free to utilize the comment section for a prompt response. Stay safe, and have a good one.

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steve-russellAuthor
May 6, 2025

Thanks for your response but I've already tried the alternate browser, the pop-up blocks, the enable tool at Huntington, paid $15/month for the PNC Connect tool since Quickbooks uses PNC, shared screen support with Quickbooks, etc., and came up with no solution that allows constant contact with Huntington and/or error free manual updates.

 

Here is what I learned as a workaround for Huntington Bank Commercial, who requires the use of an authenticator.  We use Google Authenticator.

  • Log into Quickbooks as normal and go to Bank Transactions like normal.
  • Note:  Huntington does not update in real time and corporate will not remove the Authenticator.
  • If you hit Update, the other banks and services will be updated, but Error 185 will be generated for all Huntington accounts.
  • Click on one of the "Fix Now" links of one of the errors.
  • It will ask for a "Pin/OPT code" or ask for the entire login to Huntington again.
  • IMPORTANT:  Before entering the Authentication code, click on "Get New Code", then enter the Authentication code.
  • It will ramble through the updated transactions and when it is done, click OK.
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