Has anyone has this bank account closed and gotten their money back?

I’m here to make sure you get the support that will help you the most in this matter, @rensom.

To clarify, are you referring to your Merchant account? If so, I recommend reaching out to our Payments support team to verify the reason your account was closed. This way, they can provide steps on how you can fix it to get your money back.

I've also got here a compilation of frequently asked questions that you can review to get more information about QuickBooks Payments. 

If you can provide additional details about your concern, please leave a reply below. I'm always ready to lend you a hand. Take care and have a good one.