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February 28, 2021
Question

Has anyone noticed a glitch where Quickbooks keeps importing the same 3 transactions from the bank feed? i've gone in and deleted these at least 4 times now.

  • February 28, 2021
  • 1 reply
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2 are from 2019 and 1 is from 2020. Same three. EVERY time I close out and go back in, there they are.

1 reply

March 1, 2021

Hi there, freemanfarms2018.

 

Welcome and thank you for posting your concern about a banking issue in QuickBooks Community. 

 

For now, we didn't receive any issue from other users about glitching where Quickbooks keeps importing the same transactions from the bank feed. May I ask which specific bank you're using? I appreciate any further details so I can present accurate details.

 

The downloaded data in QuickBooks Online depends on what your bank shares with us and how they're posted online. Since you've already deleted those entries and still importing into the QuickBooks system, I suggest contacting your Financial Institution so they can verify and check on why the said transactions continue appearing.

 

Please check this article to see steps on how you can review downloaded bank and credit card transactions by matching or adding them to avoid duplicate entries: Categorize and match online bank transactions in QuickBooks Online.

 

You can also refer to this article to view instructions on how to reconcile your accounts so they always match your bank and credit card statements to avoid discrepancies: Reconcile an account in QuickBooks Online.

 

Let me know if there's anything else you need help with banking. Know that I'm always here to help you anytime. Take care and keep safe!