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February 5, 2022
Question

Have linked a PNC bank credit card but the transactions are not populating in QuickBooks

  • February 5, 2022
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1 reply

February 5, 2022

Not exactly where the issue might be with the info we have so far, so forgive me as I start from the top...

- Do you have Online Banking set up with PNC? 

- Have you set up the Bank Feed to your Checking (and any other Accts)?

- Do you get any error messages when trying to run the Bank Feed?

 

If the above is done, what happens when you try and do a sync with Bank Feed?  The first time you may get a LOT of duplicates since QBs and the PNC are not in sync yet.  But do you not see any items to be Matched or in Uncategorized?   (My suggestion for the first time duplicates is to Accept them and then Delete them from the Register.  Be VERY CAREFUL to Delete the Duplicates, not the originals you already have in the Register.)

 

Also, remember the primary reason for the Bank Feed is to MATCH to the items you've already entered into your Checking or Credit Card Acct.  To just use it to Accept all items and let them add them to your account can cause you grief down the road.  With the matching of existing transactions you'll easily find typos on your side or the occasional error on the bank side.  It will also show you that rare, but we've all had it happen or know someone that has had some strange transaction just show up in our Bank Account.  I've had clients that would have been drastically overdrawn if they hadn't see the error the day after it occurred.  Yes, you can straighten it out later and reverse any fees.  But if your Vendors may not be so happy and not care that you said it was a "bank error" that your check bounced.