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plkm1s
September 21, 2024
Question

Having issues with reconciliation of Payments to Deposit. Linking with Lightspeed.

  • September 21, 2024
  • 1 reply
  • 0 views
Credit card funds are being posted to cash account, but not coming out of the payments to deposit account.

1 reply

I
IrizA
September 21, 2024

I can share some information regarding this, plkm1s.

 

When integrating a third-party app like Lightspeed with QuickBooks Online (QBO), it's crucial to verify that it is correctly linked to the appropriate deposit account or has matching details. This is essential to ensure that the data is accurately directed to the correct account in QBO.

 

If the mapping is confirmed to be accurate but the data behaves unexpectedly in QBO, it's best to contact Lightspeed support to resolve this issue.

 

Moreover, you can access this after you've linked your transactions and are ready to reconcile your account:

 

 

Please notify us if you have further concerns or information regarding QBO, plkm1s. We'll be around to help you.

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