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1935 1475 8667 044
February 7, 2022
Question

Having trouble reconciling an account. The original file was US version now using CDN QB online.

  • February 7, 2022
  • 1 reply
  • 0 views

We switched to Cdn version as previously using US in error. Switched mid month. Half of the statement was in US version and other part in Cdn version.

Was told by QB support to reconcile what was in US and then continue on with what is in Cdn version.

In Cdn version beginning bank balance does not match up nor does ending balance (but believe someone made a journal entry in error).

What would happen if we attempt the reconciliation? Can we cancel a reconciliation (this is an option in desktop version).

Would appreciate advice. Thanks.

1 reply

J
JamesM4
February 9, 2022

Hi there, 

 

Reconciliation can be a lengthy process and I'm glad you're using QuickBooks to help streamline this process. QuickBooks is designed to help you save time so you can do the things that you enjoy the most. I'll be glad to share more information about reconciling your accounts. 

 

Based on what you've shared, I highly recommend getting in touch with an accounting professional for expert advice on how to handle the transactions. If you're not in contact with a professional, don't worry, you can search for one using this link here. Otherwise, I recommend you to check out these helpful resources with more info about reconciling in QuickBooks:

 

I encourage you to go through the articles above as they provide helpful information which will help you complete your reconciliation with ease. If you have questions, don't hesitate to reach back to me. I've got your back. 

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