Help with modifying receipt transaction

I recognize the importance of saving your receipt transaction, daniel. Let's perform some troubleshooting steps so that you can save it in QuickBooks Self-Employed.

Since you've encountered this on your end, we can open your account in an incognito mode to see if this has something to do with your browser. Whenever you visit a website, it saves some information from the web page in its cache and cookies. These files allow the websites you visit most often to load faster.

Here's how to access incognito mode in some of the most commonly used web browsers:

•  Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Option + P

If you're able to save it by browsing privately, it's safe to say that it's being caused by the browser. It can be fixed by clearing your cache and cookies.

In the event it continues occurring while using incognito, you'll initially have to try switching to another browsing application.

Here's a list of supported browsers:

• Google Chrome
• Mozilla Firefox
• Safari 11 or newer

Keep me updated in the comments if you have further questions about receipts in QuickBooks Self-Employed. I'm just a reply away. Keep safe and have a good one.