Hi, anyone have trouble applying for loan products through QBO capital, where it doesn't recognize your personal information that you have provided?

I can help you with your capital loan application, Bob.

Currently, we're investigating the applying capital loan issue in QuickBooks Capital. Please be assured that our engineers are working diligently to resolve this problem.

I recommend contacting our QuickBooks Support Team to be added to the affected users list for email updates on the investigation's status and resolution notification. To expedite the transaction, provide this investigation number INV-98641.

Here's how:

1. Go to the (?) Help icon.
2. Select Talk to a Human.
3. Enter a short description of your concern.
4. Click on I still need a human.
5. Tap Contact Us to connect with our live support.
6. Choose to Get a callback.

Additionally, you can check out these materials to learn more about using the affordability calculator to make informed decisions about QuickBooks Capital loans, along with an FAQ about the loan:

• Use the QuickBooks Capital Affordability Calculator
• QuickBooks Term Loan helps boost cash flow

Please let me know in the comments section below if you have follow-up questions about applying for financing in QuickBooks Capital. I'm just a few clicks away to help you again.