Hi - My bank register stopped working a day ago. Clicking to open doesn't work. Has anybody had this issue and know how to fix?

I'm happy to see you here, @rick85.

I'd love to help you fix the problem that you've encountered with your bank register. However, I'd like to ask what specific action are you trying to perform? Any further details about this matter would be a great help for me to narrow down this issue.

On the other hand, let's perform some basic troubleshooting steps to determine if this is browser-related issue. You can access your account using a private window and open the transaction from there.

Here's how to open an incognito window in all supported browser:

• For Internet Explorer or Firefox, press Ctrl + Shift + P.
• For Chrome, press Ctrl + Shift + N.
• For Safari, hold down Command + Shift + N.

If you're able to open the transaction on the bank register, then I suggest clearing your regular browser. Sites like QuickBooks Online store these files to save you time while loading repetitive information and images.

By clearing these files, QuickBooks will load a new version of everything displayed on the page. You can check out this article for the detailed steps: Clear my browser cache and temporary Internet files.

Please update me on how things turn out, or if you're referring to something else. I'll make sure you're all set. Take care!