Hide unbillable expenses Something’s not quite right You need to select a different type of account for this transaction.

I'm here to help fix the pop-up message that you're getting in QuickBooks Online (QBO), tarrant11.

You can start by perform some browse troubleshooting steps.

There are times that the data in your browser is outdated which needs to be cleared. Doing this will remove the error from the history. To isolate this behavior, I suggest using an incognito browser.

If it works, you can clear cache and cookies on the regular browser. Follow the steps by clicking the link below depending on your browser:

• Firefox
• Google Chrome
• Safari for Mac
• Microsoft Edge
  
  

After clearing the cache, make sure to restart your browser for changes to take effect. To have the best and most secure experience with QuickBooks Online, use a supported, up-to-date browser.

If the same issue persists, I recommend contacting our QuickBooks Online Team. They can create case to investigate the issue.

Here's how to get in touch with them:

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Click Contact us and choose a way to connect with us:

• Chat with us 
• Have us call you 
• Call us.

Please take note of the support hours I've listed below:

• Plus, Essentials, Simple Start M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT
• Advanced, any time, any day.
  
  

Also, I'm adding this link to learn the process of billable expenses: Record and track billable expenses so your customer can reimburse them when they receive their invoice.

Stay in touch with us here if you have other questions about hiding unbillable expenses in QuickBooks. I'm always here to help you.