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bbm514
August 23, 2022
Question

How can a reconciled item show as unposted on the vendor side?

  • August 23, 2022
  • 1 reply
  • 0 views
A wire sent a vendor was returned by the bank and deposited back to our account in June. I entered it as a deposit to that vendor's account, which posted to the bank account. It was reconciled with the bank statement. But now when I look at that transaction on the vendor record, it shows up as not deposited... when it has already cleared in the reconciliation process. How can this be?

1 reply

Adrian_A
Adrian_A
August 23, 2022

Hi bbm514,

 

You may have deleted and recreated the associated payments. Thus, it is recorded as unposted. You can resolve this by manually reconciling the transactions. Before doing so, I suggest reaching out to an accountant so they can help you manage the reconciled transaction so it won't mess up your books. 

 

Here's how to reconcile the item:

 

  1. From the Accounting tab, select Chart of accounts.
  2. Select the bank account, then click View register.
  3. Look for the transactions and check if you can see R in the column. 
  4. Select the transaction and repeatedly click the R status until it's blank or unreconciled. 
  5. Click Edit. Make the changes and then save.

 

To ensure your financial data are accurate, you can run the Reconciliation report. It lets you access your individual reconciliation reports and check their accuracy. Just go to the For my accountant section from the Report menu's Standard tab. You might want to read the Reconcile an account in QuickBooks Online article that serves as your guide in reconciling the accounts effectively.

 

I'll be around whenever you have concerns managing your reconciliation. I've got your back!

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