How can I check when and were my refund is going

Welcome to the Community, jocelyn9988. I'm here to lend a hand.

I want to make sure we're on the same page. Can you please let me know if you're referring to your subscription refund?  Any additional details you can provide me will help to ensure a timely solution.

If you're to a subscription refund, I would recommend reaching out to our QBSE Support Team. One of our specialists can verify your account and answer specific questions regarding charges/refunds in QBSE. 

Here's how to reach out to them:

1. Click the Assistant button.
2. Enter Talk to a human.
3. Click I still need a human.
4. From there, select either Message an Agent or Get a callback.

If you mean something else, please add a comment below. I would further assist you.