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January 5, 2022
Question

How can I correct a check that is recorded in the wrong bank account?

  • January 5, 2022
  • 1 reply
  • 0 views
I accidentally entered a number of checks in the wrong bank account. It seems that I cannot make a correction without calling customer service. Is there something I am missing. Any advice welcomed.

1 reply

January 5, 2022

Let's correct the posting account of your check-in your QuickBooks Online (QBO), Puentes2004.

 

We can open the check and change it to the correct bank account. Here's how: 

  1. Go to Expenses and choose Vendors.
  2. Select the vendor who has the check.
  3. Locate the check you want to correct.
  4. Open the check and update the Bank Account to the correct one.

 

Another way to locate the check is through the search option. Let me show you how: 

  1. Select the magnifying glass icon at the top of the page.
  2. Search for the transaction by entering a transaction number, a date, or an amount and selecting Enter.
  3. Open the Check and edit it from there.

 

For your guide on how to reprint checks and sales forms in QBO. We can also run the Check Detail report to review the checks made. Do this by going to the Report menu and entering the Check Detail.

 

If the same thing happens, let's try signing in to your account using a private or incognito window. This mode doesn't use the existing cache data and helps us confirm browser-related issues. Here's how:

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Option + P

 

If it works, go back to your regular browser and clear the cache to delete those temporarily stored files and browsing history. The overtime collection of data can create corruption, however, removing this should fix the issue. You can also use supported, up-to-date browsers to roll out the possibility of a browser-related issue. 

 

Feel free to visit our Banking page for more insights about managing your bank feeds and reconciling accounts.

 

I'd like to know how you get on after trying the steps as I want to ensure this is resolved for you. Just reply to this post and I'll get back to you, Take care always.