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July 16, 2022
Question

How can I get mobile check deposits on my quickbooks checking? It’s not available under the cash flow menu where it says it would be.

  • July 16, 2022
  • 1 reply
  • 0 views
Just opened my checking account about a week ago

1 reply

July 16, 2022

We can help you use mobile check deposit to deposit funds into your QuickBooks Checking, @jon-gzero-media

 

The mobile check deposit is a feature offered in QuickBooks Checking or Money account holders that is available only on iOS devices. We can sign up if you don't have one yet by checking these links:

 

Then, make sure your account is active and in good standing. In addition, you'll be required to upload a picture of your driver’s license or other identifying documents before using the mobile deposit service.

 

If the same thing happens, sign in to QuickBooks Online (QBO) using a private or incognito window. This helps us confirm browser-related issues since this mode doesn't use the existing cache data. Please refer to the shortcut keys I've listed below:

 

  • Ctrl Shift for Google Chrome
  • Ctrl Shift for Firefox & Microsoft Edge
  • Command Shift for Safari

 

If it works, go back to your regular browser and clear the cache to delete those temporarily stored files and browsing history. Removing this should fix the issue since the overtime collection of data can create corruption. We can also use supported, up-to-date browsers to roll out the possibility of a browser-related issue.

 

I've added these articles for the steps on how to use this feature as well as to see the list of checks that are accepted:

 

Feel free to reply to this post if you have questions about deposits. Just in case you have questions regarding your transactions, let me know the details and I'll gladly help you out.