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Neil25
April 28, 2022
Question

How can I get rid of old journal entries that show up at the top of my bank deposit screen? None has any monetary amounts. All are at least 6 years old. Some older.

  • April 28, 2022
  • 1 reply
  • 0 views
These all seemed to come over when we transferred from the QB Desktop version to the QB online version. I have never seen these entries before. 3 are from 2004. I can provide a screenshot if that would help.

1 reply

J
JonpriL
April 28, 2022

Hi there, @Neil25!

 

I'll make sure you're able to get rid of the journal entries showing in the bank deposit after you converted from QuickBooks Desktop to QuickBooks Online.

 

You can contact our Data Services Team and let one of our specialists know how these journal entries carry over after the conversion and get rid of them. You can use the following instructions in this article to connect with our team online: How do I contact QuickBooks Data Services?

 

I've also included this reference for a compilation of articles you can use while working with us: Get Started with QuickBooks Online. This reference includes subtopics about how your work is done such as updating your account, financial activity management, and the like.

 

 Don't hesitate to post again here if you have other questions or concerns about journal entries and bank deposits. I'm always around and ready to help. Stay safe and take care always!

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