How come QuickBooks can’t categorize certain transactions?

We're delighted to have you here today, @todd82 

Know that we aim to provide concise information to help our customers resolve their queries on time. That said, can you tell us more about your current situation? We'd like to know more about what transactions you're trying to categorize inside QuickBooks Online (QBO). This way, we can give you the best possible recommendation to address this problem.

The Community space is open 24/7, and we'll be more than happy to respond to you right away. Stay safe, and have a good one!