How do I become Primary Admin to an Account the was fraudulently created with my business name? Link sent by support not working. Now My bank account are still accessible

For your reference

https://quickbooks.intuit.com/learn-support/en-us/help-article/primary-administrator/request-primary-admin-contact/L2P0XAUIT_US_en_US?uid=lv2bc07e

This isn't the impression we want to leave you with, @cocoasrider.

I'll share some information about changing the primary admin in QuickBooks.

If you have contact with the recent primary admin on the account, you can ask them to log in to your Intuit account and update and enter the new admin from there.

1. Log in to QBO Company and navigate to the Gear icon.
2. Select the Manage Users and locate the profile you want to make as the primary admin.
3. Make sure they are listed as Admin in the User Type.
4. Tap the small dropdown arrow beside the Action section and select Make primary admin.
5. Re-select the Make primary admin to confirm the change.
6. Sign out of QuickBooks.

If the current primary admin is no longer with the company, you can request to be the primary admin.

See this for more information about handling roles and permission in QBO: User roles and access rights in QuickBooks Online.

If you have additional questions or concerns with account roles, please let me know. I'm always here to help. Take care and have a great day ahead.

I’ve tried that link more times. It does not let me hit the next button after I answer the first three questions. I answer that I want to transfer admin to online account, then LLC,  then “I’m the owner”. But nothing happens