How do I connect a bank account that is not listed in the drop down menu?

I'm here to ensure you'll get to connect your bank account to QuickBooks Online, kaelynnroper.

Before proceeding, let's make sure that we verify the spelling exactly as it appears on your bank's website. You can also enter broader names like "Citi". If you’re still unable to find your bank, Enter your bank's web address (URL) in the field provided, then select Request.

For more details, you can visit this article to learn more: Find your bank or credit card account when you connect to online banking in QuickBooks Online.

I'll be adding these articles as guides to managing your transactions in QuickBooks for future reference:

• Categorize online bank transactions
• Match online bank transactions

If you mean something else, feel free to leave a reply. We're here to assist you 24/7. Have a great day.