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December 9, 2021
Question

How do I correct 2 cc deposits generated thru QB but deleted in error from bank register. The downloaded dep is uncategorized.

  • December 9, 2021
  • 1 reply
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New to QB

1 reply

December 9, 2021

Hi there, info1740.

 

Welcome back to the QuickBooks Community, info1740. I'll be sharing details on how downloaded transactions works in QuickBooks. Then, ensure that the two deposits will be recorded accurately in your account.

 

The downloaded data in QuickBooks depends on the information shared by the financial institution and will show all entries in the For Review section. That said, you'll have to go to the said page and locate the two deposits and make sure you transfer the transaction to the correct account or Credit Card.

 

Here's how:

 

  1. Click the Banking menu on the left panel.
  2. Choose the Banking tab.
  3. Locate the deposits.
  4. Click each entry to expand the page.
  5. Choose the Record as transfer radio button.
  6. From the Transferred to the drop-down arrow, choose an account or Credit Card.
  7. Click Add or if you can see a Match button, you can choose it.

 

additionally, in case you see duplicate entries in your QuickBooks account, you can exclude them to remove those entries on your end. You can open this article to view details on how to perform the process: Exclude a bank transaction you downloaded into QuickBooks Online.

 

Lastly, you may refer to this article so you'll be able to view informaiton on how to reconcile your accounts so they always match your bank and credit card statements to avoid discrepancies: Reconcile an account in QuickBooks Online.

 

Let me know if you need further assistance with your entries in QBO. I'll be happy to continue lending a hand. Take care and enjoy your weekend!