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January 27, 2019
Question

How do I fix a deleted reconciled transaction, I want it undone?

  • January 27, 2019
  • 2 replies
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2 replies

January 28, 2019

Hello Krystal,

 

We won't be able to undo a deleted transaction. However, we can review the Audit Log to see the details and recreate it manually. Here's how:

  1. Click the Gear icon in the upper-right corner and select Audit Log.
  2. Look for the deleted transaction and click View.
  3. Click the arrow on when it was created and deleted.
  4. Take note of the transaction details.
  5. Recreate the transaction manually by clicking the Create menu (+).

After we recreate the transaction, we can go back to your register and change it's status to Reconciled (R) manually. You can use this article for the detailed steps: How to Unreconcile a Transaction or Undo a Reconciliation.

 

Let me know how this goes so I can give you a hand if necessary. Thanks!

 

 

 

April 10, 2019

Where is the Create menu?

April 11, 2019

Hello there, poolinspectorpd.

 

Thanks for getting back. Let me help clear this up for you.

 

You can manually recreate the transaction by click the Plus (+) icon or the create menu and choose what transaction you want to recreate.

 

I've attached a screenshot for a better view.

 

Stay in touch if you have additional questions about this. I'm always around in the Community to help you out.

November 25, 2023

1- how to fix beginning balance discrepancy of reconciled deleted transaction?

                                                                                                                                                                                   2- How to fix reconciled deleted transactions                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   

November 25, 2023

Thanks for joining the thread, Akami7H.

 

Let me provide answers to your questions about fixing reconciliation issues.

 

First, you'll want to review your last reconciliation to fix the beginning balance discrepancy. The opening balance for the current reconciliation could be affected by any changes made to the last reconciliation.

 

Additionally, you can review the Audit log to view the details of the deleted transactions. Then, you can recreate them manually.

 

Here's a step-by-step guide on how:

 

  1. Click the Gear icon.
  2. Under Tools, select Audit log.
  3. Locate the deleted transaction. Then, click View.
  4. Take note of the transaction details.
  5. Recreate the transaction manually.

 

Once done, you can change the status its status to Reconciled (R) in the bank register. Check this article out for more details: Undo or remove transactions from reconciliations in QuickBooks Online.

 

For future help, here's a guide on adjusting entries: Enter an adjusting entry for a reconciliation in QuickBooks Online.

 

Keep in touch if you have other concerns about reconciling your accounts. I'm just one post away to help you out. Stay safe!