How do I fix a glitch in the system that prohibits me from making bank deposits internally on qb online?

This isn't the kind of experience we want you to have, robert. 
 

I'm here to inform you that we currently have an ongoing issue with the Bank Deposit screen where the account dropdown is not auto-populating. Rest assured, we're working on it to fix this issue as soon as possible. This way, you'll be able to add a bank deposit in no time.

Let's contact our Live Support to add your company details as one of the affected users. We'll notify you through email once information is available. Here's how:
 

1. Log in to your QBO account.
2. Click Help and select Contact us.
3. Follow the on-screen instructions to complete the process.

While waiting for a fix, we can read and explore these handy articles for additional tips and information about recording deposits:

• Record and make bank deposits in QuickBooks Online.
• Deposit payments into the Undeposited Funds account in QuickBooks Online.

Let me know if you need help with entering transactions and data in QuickBooks Online. Bye for now, and stay safe.