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Aug 20, 2022 10:05 AM UTC
Question

How do I get a an unauthorized payment removed from my account ? It’s pending , but it’s not my charge

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1 reply

MaryLandT
Aug 20, 2022 11:58 AM UTC

Let me help you remove the unauthorized payment from your account, morethanamemory7.

 

Are you referring to a bank transaction? If so, you can exclude it on your Banking page. Let me show you how to do it.

 

  1. Go to Bookkeeping, then select Banking.
  2. Select the bank where the payment was downloaded.
  3. Proceed to the For Review tab.
  4. Mark the transaction to exclude.
  5. Select Exclude.

 

When you exclude a transaction, it doesn’t appear in any account registers or financial reports. Depending on the type of transaction, this may make it easier or harder for you to reconcile an account.

 

For other downloaded transactions, you can start categorizing and matching them. Check out this article as your guide: Learn how to review downloaded bank transactions and put them in the correct accounts.


Keep me posted if you're referring to something else. Simply click the Reply button and share more details. I'm always around to answer your questions.