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February 24, 2023
Question

How do I get in touch with greendot bank?

  • February 24, 2023
  • 1 reply
  • 0 views
I needed to dispute a charge, but the webpage for greendot bank won't let me log in using my card number and sends me on an endless loop

1 reply

Rubielyn_J
February 24, 2023

I'm here to ensure dispute charges from your card, @aaron67.

 

Before that, may I ask if you received an error message when logging in to the webpage? I appreciate any extra information you can give, and it will help us isolate the issue and provide the best solution.

 

If you're unable to login using your card and only sends you on an endless loop, we can perform some troubleshooting steps to fix this. There are times that the browser is full of frequently accessed page resources, which causes some errors or unusual responses. Let's start accessing your account using a different or a private browser. You can use either of these shortcut keys:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

Once you have successfully login to the webpage, go back to your regular browser and clear its cache. This is done to speed up the process next time you do a transaction in QuickBooks Online. Also, an alternative way is to use other compatible browsers.

 

You can also call the number on the back of your QuickBooks Debit Card if you have a dispute. Our partners at Green Dot will review your account and make sure everything is settled.

 

Moreover, this article has the information you need about handling your funds with QuickBooks Checking: 

 

 

Please let me know if you have further concerns about disputing charges. I'm always around to help. Keep safe!