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July 1, 2021
Question

How do I get QBO to clear some deposits on hold and credit them to my bank account?

  • July 1, 2021
  • 1 reply
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I have some payments that are over 7 months old and asking QB doesn't seem to help. Does anyone else have this problem?

1 reply

July 1, 2021

I'd be glad to discuss this in detail, -onboardmarinese.

 

It is possible that payments are under Undeposited funds. The Undeposited Funds account holds your money until you are ready to deposit them. You can use the Bank deposit option to move the payments to the bank. You can use this article for reference: Record and make bank deposits in QuickBooks Online .

 

You've mentioned that some of your payments on hold for over 7 months and may I know if you're using Quickbooks payments? Normally, if you deposited the funds, they will automatically be credited to your bank based on your deposit speed. For more details, as well as how to handle transactions processed with QuickBooks Payments. I recommend contacting QuickBooks Payments Support Phone Team. They have additional tools to pull up your account and investigate this further. Once they have this information, they'll be able to further assist with determining the details of the transaction and why it been on hold.

 

To learn more details about it, you can check these articles for reference:

You're always welcome to visit this thread again if have follow-up questions. Just add the details below and I'll get back to you as soon as possible.