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A
achontos
October 16, 2018
Question

How do I get the reference numbers (check numbers) to show up on the deposit slip when printing?

  • October 16, 2018
  • 7 replies
  • 0 views

I have entered check numbers into the appropriate place when receiving payments, but they don't show up on the deposit slip, making it more difficult for bank tellers to check the deposit.

    7 replies

    A
    achontosAuthor
    October 16, 2018
    *The recommended answer did not help because it does not tell be how to include reference numbers on the actual deposit slip.  I still have to write it in, defeating the purpose of printing a deposity slip.  
      JaneD
      JaneD
      October 16, 2018

      Thank you for reaching out the QuickBooks Community, achontos.

      Let me guide you with showing the reference number when printing the deposit slip in QuickBooks Online (QBO).

      Did you enter the reference number on the Receive Payment page? If not, please follow the steps below:

      1. Click the Plus (+) icon and select Receive Payment (make sure you have an open invoice).
      2. Choose a customer.
      3. Enter the number in the Reference no. box.
      4. Select those transactions by clicking the checkbox beside each invoice.
      5. Once you're done, click on Save and close.

      Now, let's print the deposit slip by following these steps:

      1. Click the Gear icon and choose Bank Deposit.
      2. Select the payment transaction by clicking the checkbox beside the Received From column.
      3. Click the Print link and choose Print deposit slip and summary.

      On the Print preview page, the reference number will show under the Check No. section. I've attached some screenshots so you'll know what I'm referring to.

      Please give this a try and let me know how things go once you've tried the steps. I'll be happy to help. Wishing you the best.

      A
      achontosAuthor
      October 16, 2018
      Thank you.  However, I want the reference number to appear on the actual deposit slip, not just the preview or the summary.  The deposit slip only shows the payment amounts but the space beside (where a reference/check # would be) them is blank.
        M
        Melly Rockrr
        March 11, 2019

        Where is the appropriate place that you are entering the check numbers?

        Its all about the wheres. 

        Hope youre all fixed up by now, if not Ill check back.

        AlcaeusF
        AlcaeusF
        March 12, 2019

        Thanks for getting back to us, @Melly Rockrr.

         

        Allow me to chime in for a moment and share some information about printing deposit slips in QuickBooks Online (QBO).

         

        The appropriate place to enter the check numbers before printing deposit slips is on the Reference Number (Ref No.) under the Receive From section of the Bank Deposit page. Once entered, you can click the Print option at the bottom to double-check.

         

        I'll also add some sample screenshots for your guide.

         

         

        Just in case, you can also check out this article for future reference: How to set up and print deposit slips.

         

        There you have it. Please let me know how it goes or if I can be of additional assistance in the comment section below. I'd be glad to answer should you have any follow-up questions. Have a great rest of the day!

          M
          Melly Rockrr
          March 12, 2019

          OMG! Thanks for reiterating what we already know QB team....PLEASE listen cause you're not helping when you don't  understand the question. 

          Thanks for the screen shot but as a USER, INSTRUCTOR AND WHOLESALER IM TELLING YOU YOU'RE MISSING WHAT THEY'RE EXPLAINING/ASKING!

          When we as users get to the bank teller, they are making US (them, your customers QBO) fill out the check numbers in the deposit slip that goes to the bank. There are TWO PARTS to a deposit slip. One we keep with stubs and one the bank keeps. The part that the bank keeps DOES NOT HAVE REF OR CHECK NUMBERS.  Its the little skinny part on top. Yes the part we keep has numbers printed nice and clear as your screen shot shows. That's the wrong part of the deposit form. The check numbers don't not print on the top portion of the deposit slip as your screen shot PROVES.

          HOW DO WE FIX THAT?!?!?!? 

           

            N
            nhayssen
            July 3, 2019
            Agree! This is ridiculous! It tricks you into thinking you can put a check reference number in, and you will be able to see it when reconciling, but it seems to appear NO WHERE once you create the invoice! seems like a waste of time. Fix this asap!
              L
              Lisa1151
              July 18, 2019

              Why qb automatic payments not include invoice numbers?

               

              ShallyMarR
              ShallyMarR
              July 18, 2019

              Hello @Lisa1151,

               

              Thanks for posting in QuickBooks Community.

               

              Right now, the automatic payment doesn't have an option to include an invoice number. If you want to know which customer invoices are for that specific payment, you can contact our Merchant Support Team. Doing this, they will be able to assist you in assigning it to the right invoice.

               

              Let me know how it goes. I'll be here should you need anything else. Best regards

              M
              MAP1305
              February 8, 2021

              Now the top half of he deposit ticket is completely blank. The individual checks and dollar amounts aren't listed. How to do fix this!!!

              R
              Rasa-LilaM
              February 8, 2021

              Thanks for joining this thread, MAP1305.


              Printing issues can be resolved by updating the Adobe Reader to the latest release or by repairing it. The process is easy to follow, and I’m here to help you.


              To automatically launch the update:

               

              1. Launch your Adobe Reader or Acrobat.
              2. Go to the Help menu at the top and select Check for Updates.
              3. If the update is available, click Download and Install.
              4. Follow the on-screen instructions to complete the installation.

               

              Once done, open your QuickBooks and print the deposit slip. If the issue persists, repair the Adobe installation. For detailed steps, go to the How to repair Adobe Reader/Acrobat section in this article: How to update, repair, or re-install Adobe Reader/Acrobat.

               

              I’m also adding an article that provides a list of solutions on how to resolve common printing problems in QBO. Choose the one that fits your scenario: Fix QuickBooks Online printing issues on browsers for Windows.


              Please let me if you have additional questions or concerns. I'd be glad to answer them for you. Have a great rest of the day.

              L
              LSM4
              July 22, 2021

              I've been using QuickBooks since 2000... so frustrating to have to manually write a check number on a printed deposit slip from QuickBooks - it's time to fix this! Check numbers printing on a summary section BELOW the deposit slip  is useless! The Bank WANTS check numbers on the deposit slip attached on the checks deposited....... 

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