Skip to main content
May 2, 2024
Question

How do i get to talk to a human about fraud and changing bank accounts?

  • May 2, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

May 2, 2024

I can route you to the appropriate support group you need to talk to, Brian.

 

Before that, I can assist you in changing your bank accounts in QuickBooks. If you're referring to updating your payment method, you can do so by following these steps:

 

  1. Log in to your QuickBooks Online (QBO) account.
  2. Click on the Gear icon and select Billing & subscription under PROFILE.
  3. Hit on the Edit icon next to your payment method.
  4. Save your changes.

 

Refer to this article for more comprehensive guidance: Manage billing, payment, and subscription info in QuickBooks Online.

 

Additionally, here's how to contact our Live Support Team to investigate the fraud issues and if you need further assistance handling your bank accounts:

 

  1. On your QBO account, click on Help (?).
  2. Select the Search tab, then click on Contact Us.
  3. Enter the concern, then select Continue.
  4. Click on Chat.

 

For more information on how to keep your account safe and secure, check out the following articles:

 

 

I've also included this reference on reviewing downloaded bank and credit card transactions and assigning them to the correct accounts: Categorize online bank transactions in QuickBooks Online.

 

I'm always around to share appropriate information if you have further inquiries about other banking-related tasks. Notify me by clicking the Reply button below or post in our forum again. We're available 24/7.