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btodd98
November 6, 2022
Question

How do I go back to full screen instead of split screen.

  • November 6, 2022
  • 1 reply
  • 0 views
In the new update I cannot show a full screen of the estimate to a customer. When making an estimate I cannot see the whole estimate because it is only a small tab in the middle of the screen. How to I go back to the old (fridays) version. This is losing me time and in one case business. If the customer can’t see the whole page they think I am hiding something from them

1 reply

JenoP
JenoP
November 6, 2022

Let's make sure to have this sorted out so you can send estimates with complete details, btodd98.

 

I tested this in my QBO and I can still see the entire page when creating and viewing estimates. I also checked our records and I can't find any notes related to estimates being shown in split or half pages. Can you tell us if it's happening to all customer estimates? 

 

In the meantime, I'll share steps on how you and your customers can see the entire QBO page. Here's how: :

 

  1. If you're using Mozilla Firefox, hold down the Ctrl key on your keyboard and the minus (-) key repeatedly to zoom out and make the page smaller. Ctrl and the plus (+) key will zoom in and make the page larger.

  2. If you have a wheel on your mouse, you can also hold the Ctrl key down then move the mouse wheel forward or back. This will work on any page that is either too big or too small, not just QuickBooks Online.
  3. If you have Google Chrome, go to the upper right, and then select the menu icon (it looks like a three-dotted line).
  4. Look for the Zoom option.
  5. When you find that the page is bigger than the browser window, select the minus (-) icon to zoom out and make the page smaller or choose the plus (+) to zoom in and make the page larger. It should be set to 100% or lower to display the full page.

 

Allow me to share this article as well for additional references: Unable to See the Entire Page in QuickBooks Online

 

Let me know if you need anything else or have more details to share. We'll make sure everything is taken care of.

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