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November 11, 2023
Question

How do I go back to the normal Deposit screen to enter a transaction?

  • November 11, 2023
  • 1 reply
  • 0 views
The screen I see now is for Cash Back. I don't know what happened to the normal screen for entering Deposits

1 reply

November 11, 2023

Let me help you resolve your issue regarding entering deposit transactions, ggravois.

 

The possible reason why you're seeing a cashback screen instead of the deposit screen when entering a deposit transaction is you opened the Credit card credit.

 

If you want to enter a deposit transaction, you'll need to open and create a bank deposit. Here's how:

 

  1. Select + New.
  2. Select Bank deposit.
  3. From the Account dropdown, choose the account you want to put the money into.
  4. Select the checkbox for each transaction you want to combine.
  5. Select Save and close or Save and new.

 

I'll be adding this article if you want to put payments into the Undeposited Funds account before you combine them into a deposit: Deposit payments into the Undeposited Funds account in QuickBooks Online.

 

Keep in touch to get more help with bank deposits. We'll do our best to respond as soon as possible. Have a good one!