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August 20, 2022
Question

How do I handle transactions duplicated because my bank issued a replacement credit card because the old card number was compromised?

  • August 20, 2022
  • 1 reply
  • 0 views
Transactions posted on the old card are also posted on the replacement card.

1 reply

August 20, 2022

Hi there, @garyjuly4.

 

I'm here to help you handle your duplicate transactions. 

 

QuickBooks offers two ways to remove duplicate transactions from your bank. You can either Exclude or Delete them. I'll show you how to accomplish it.

 

To exclude transactions:

  1. Go to the Transactions menu.
  2. Locate the transaction you want to exclude.
  3. Select the Exclude this transaction checkbox.
  4. Click Save.

Transactions will then be removed to the excluded transaction list.

 

To delete transactions:

  1. Go to the Transactions menu.
  2. Locate the transaction you want to delete and select it to expand the view.
  3. Select Delete.

Following the steps above, you'll surely remove the transactions you don't need.

 

In case you'd like to work on reconciling your account, you can visit the following articles:

If you need further assistance, don't hesitate to reach back to me. Stay safe and have a nice day.

 

Please tag me in a comment if there's anything else you'll need.