How do I log a refunded credit card payment when they sent a refund check?

I've got you covered on how to log the refunded credit card payment, @landa0901.

You can manually add the refund credit card payment to the bank register. This saves time if you're reviewing your chart of accounts and need to make a quick addition. All transactions affecting your bank balance will be reflected in the check register.

Here's how:

1. Go to the Accounting menu and select Chart of Accounts.
2. Find the account register you want to review. If you're new to QuickBooks, select See your Chart of Accounts first.
3. Select View register from the Actions column.
4. At the very top of the list, select Add Check.
5. In the Memo field column, enter Refund to easily track the transaction.
6. Fill out the fields to complete the transaction.
7. When you're done, select Save.

For detailed instruction, check out this article: Manually add transactions to account registers in QuickBooks Online.

Also, I've collected these articles that will guide you on how to balance your accounts in QuickBooks Online:

• Categorize and match online bank transactions in QuickBooks Online
• How to reconcile an account in QuickBooks Online
• Fix issues the first time you reconcile an account in QuickBooks Online

Let me know if you have other concerns. I'm just around to help. Take care always, @landa0901.