How do I reconcile when none of the transactions that show on my bank statement are there? My accounts are connected and updated.

To ensure you can successfully reconcile your account, I recommend manually updating the connection with your bank account, justalittle. I'm here to help you accomplish this process.

Before we get started, could you provide more details about the bank institution connected to your QuickBooks Online account? This information will help us determine the best steps to resolve the issue.

It's also important to note that your bank controls how QuickBooks receives information and what transactions can be transferred. With that, I suggest checking your bank's website to see if they're performing system maintenance, as this could be contributing to the issue.

Moving forward, you can manually update your bank connection to address the missing entries in your banking page. To so do, please follow these steps:

1. On your left menu panel, select Transactions, then Bank transactions.
2. Select the Square account tile.
3. Click Update.
4. If requested, please input your Multi-Factor Authentication (MFA) credentials and select Continue update. Please enter these the code within 2 minutes.

For reference, please see this article: Use automatic and manual online banking updates in QuickBooks Online.

Additionally, you can consider manually uploading these statements to QuickBooks using a CSV file. This process allows you to import entries directly from your bank to ensure your records in QuickBooks are complete.

If the issue persists, I suggest contacting Square's support team to check your bank's settings to ensure that the necessary bank entries can sync properly.

To find out how to effectively organize your downloaded transactions in QuickBooks, please check out this article. Categorize online bank transactions in QuickBooks Online.

You can always use the Reply button if you need further assistance in reconciling your accounts in QBO. We're here to guide you whenever you need help.