Skip to main content
J
Julzology
June 6, 2021
Question

How do I record payments from my bank to my credit card?

  • June 6, 2021
  • 1 reply
  • 0 views

Here's what's happening.  I have my credit card set up to be auto paid from my checking account each month.   The transaction shows up in my list of transactions to be categorized in my checking account.  Quickbooks online asks me if I want to categorize it as a credit card payment.  If I do that, when I go to the bank register for my credit card, the payment is listed twice.  I searched and the help feature said I should categorize it as a transfer.  Tried that and still, the payment shows up twice in the bank register for the credit card. 

 

I'm new to quick books and am sure I'm doing something wrong but how do I make this work? 

1 reply

BettyJaneB
BettyJaneB
June 6, 2021

Hello there, @Julzology.

 

I'm here to help you get rid of the transactions that are showing as duplicates on your register.

 

QuickBooks Online is dependent on the transactions that are transmitted from your bank. However, if there are duplicate entries that are showing on the banking page, you can exclude them.

 

To do that:

  1. Go to Banking menu on the left panel.
  2. Choose Banking tab.
  3. Check the box for beside the transactions you want to exclude.
  4. Click the Batch actions drop-down and choose Exclude Selected.

 

On the other hand, once a transaction has been categorized already, you can delete the duplicate entry from there register to make your records accurate.

 

Here's how:

  1. Go to Accounting and then select Chart of accounts.
  2. Look for the bank that you're working with, then select View register.
  3. Search for the transaction.
  4. Click on Delete. d965.PNG

To ensure that your bank records match your statement, you can start reconciling them.

 

In case you observe some discrepancies in your books, you can refer to this article for the fixes: Learn the reconciliation workflow in QuickBooks Online.

 

If there's anything else that you need with bank transactions, don't hesitate to leave a comment below. Wishing you the best.

Terms & ConditionsAccessibility statement