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November 10, 2021
Question

How do I recover missing transactions between June and October. for some reason nothing showing for those months and just started back up in Nov.

  • November 10, 2021
  • 1 reply
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1 reply

Tori B
November 10, 2021

Hi there, @nessjar1.

 

Thanks for reaching out to the Community for support. I hope you're enjoying the day so far. 

 

It sounds like you may have some issues with your browser. I recommend trying some basic troubleshooting steps. Such as, clearing the cache from the browser. Web browsers collect cache to save time when loading repetitive data and images. Over time, these files can become outdated and corrupted, causing issues like the one with missing transactions. 

 

I've included links for all supported browsers that contain the steps to clear the cache below. 

 

 

After clearing cache, make sure to restart your browser. Then, check if your transactions are back. 

 

Please let me know how it goes. I'll be sure to keep an eye out for your reply and look forward to chatting with you soon. Take care!