Skip to main content
July 22, 2021
Question

How do I stop all the pop up adds from showing on my main screen.

  • July 22, 2021
  • 1 reply
  • 0 views
Every time I log on there is a new add that blocks my screen and you cannot close

1 reply

MariaSoledadG
July 22, 2021

Let me share with you a few information about pop-up ads and guide you on what to do, jamesfpfeiffer.

 

But before we start, are you referring to the in-product pop-ups that you're getting on your screen? If so, they're designed to guide and suggest to you how to optimize your QuickBooks Online (QBO) experience. If they are affecting your navigation experience, I recommend clicking on the or No, thanks buttons. This way, this will keep from showing up again.

 

While QBO doesn't have the option to turn off any pop-ups, I recommend letting our developers know that this is something that they'll have to consider. To submit your feedback, click on the Gear icon, then Feedback. I'll also take note of this and pass this along on my end. 

 

Also, I can see that this is your first post for QBO. You may want to check out these tutorials for more information about the product. Please click this link to get started: Getting Started Tutorials.

 

Let me know if you have any questions about QBO. The Community is always here for you to assist 24/7.