Question

How do i turn off the business feed?

Forum|Forum|1 year ago
July 4, 2024
5 replies
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Original commenter did not share additional details

QuickBooks Online

Hello there, Zxx.

Could you please confirm whether you want to remove the notification about upgrading your feed or if you need to disconnect the bank feed completely? Knowing this would help us provide the appropriate solution to your concern.

Please feel free to leave a comment below. We're always here to help you out. Stay safe.

Z

zxxAuthor

Hi-

I'm trying to get rid of the new AI item called Business Feed. It appears at the top of the screen with a blue symbol in front of it--sorry-my screen shot is not loading.

It sends annoying notifications that it wants to send reminders that I have to click out of before working.

C

CamelleT

I understand the importance of controlling your user experience, Zxx. The additional details and screenshot of your concern is greatly appreciated. It's beneficial for me to see what you're referring to. Regarding the new AI assistant in the upper corner of your screen, I'd be happy to provide you with more insights. I'll also let you know if you can opt out of this.

At this time, the AI assistant is accessible to admin users who are Beta customers. If you choose not to utilize this feature, simply avoid clicking the Intuit Assist button. This ensures you can navigate our platform without engaging with its functionalities.

For now, I recommend sending your feedback to our product engineers, as there's no option to opt out of this feature yet. This way, we can improve our processes to align with your needs and preferences. Here's how to send one:

Once you're in the Intuit Assist window, click Give us feedback.
Enter your comments and suggestions in the designated box.
Hit the green Next button to submit.

We highly value your feedback and sincerely appreciate your input. Understanding your perspectives helps us refine our strategies and offerings to ensure they are relevant, impactful, and beneficial to you. Please continue to share your thoughts with us, as they are integral to our commitment to serving you better, Zxx.

M

MRusty

This is much like other issues people have with QBO. It is much more important to them to upsell you and force you to make unnecessary clicks for their google love than to show any level of respect for the professionals they "serve."

Their responses are consistently "Follow these useless instructions that actually solve a different problem" or "we have absolutely no control over our system...suffer (ie send feedback that will be ignored)."

https://quickbooks.intuit.com/learn-support/en-us/account-management/how-can-i-stop-he-pop-up-ads-for-every-quickbooks-activity/00/1405975

https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/how-do-you-turn-off-the-incessant-intuit-pop-up-advertisements/00/1351306

https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/how-do-i-eliminate-the-pop-up-advertisements-on-my-qb-online/00/1409092

https://quickbooks.intuit.com/learn-support/en-us/other-questions/how-can-i-stop-the-quickbooks-checking-pop-up-ad/00/1352032

https://quickbooks.intuit.com/learn-support/en-us/other-questions/quickbooks-2024-add-pop-up/00/1454355

https://quickbooks.intuit.com/learn-support/en-us/other-questions/how-can-i-remove-the-advertising-pop-ups/00/1434817

There are too many more threads for me to continue...

S

SheffieldC916

Exactly. Head the nail right on the head with this comment. Ive had an ongoing issue of mixed customer and vendor data and had "higher tier" people supposedly working on it but here I am years later and nobody has contacted me and it just waste my time trying to reach back out. So I just deal with it unfortunately. Getting all these "new and useful" updates and features have just created more problems for us. Especially this AI changing out invoice email subject lines, trying to be hip and cool. I can't send these types of trendy email titles to government accountants, it looks ridiculous.

BigRedConsulting

@SheffieldC916 RE: I can't send these types of trendy email titles to government accountants, it looks ridiculous.

I've seen this sort of comment regarding QuickBooks Online many times here. It appears sometimes that it is designed by children, such as in this case.

It is as if no one on the Online team knows how business works and what customers want. Instead they spend time on stupid things like this, making QuickBooks Online worse with every move.

A

Apwestbrookmech

We need the option to turn it off. I want to easily see open/past due invoices and if I want to send a reminder, I'll do it myself. I am a bookkeeper not a computer programmer. Keep Quickbooks simple!!

U

User7851231

I agree. Please create an option to opt-out or remove.

M

MRusty

"...opt out or remove..." ANYTHING AND EVERYTHING THAT IS NOT SPECIFICALLY RELATED TO HUMAN ACCOUNTING DATA ENTRY.

A

AI - N2IT has de facto monopol

Complete rewiring of our brains (as it relates to accounting, Intuit, QBs, QBO, etc.) was not necessary.

You have gone to every possible length to ensure utter disgust from so many clients by:

1. Dumbing down the software until it is almost unusable, and

2. Wasting time developing AI tools that are forced, without regard for the time and resources you are COSTING us, your customer.

I'll save myself some grief - and tell you how AI sums up the Intuit circumstances - as of today - 12-16-2024:

"In conclusion, based on the available information, it appears that Intuit has a significant de facto monopoly in the personal finance software and small business accounting software markets, but its dominance is not absolute and may be subject to change over time."

Do us all a favor and be the change WE (the paying customer) want to see.

<hand on head emoji> AD INFINITUM

Y

YAS11

Like so many others, I found this thread looking for a way to turn the business feed off.

I am beyond frustrated with QBO. I have many customers with inventory and PO's and other features that QBO is not good at handling. 2 of them left QBDT for QBO because QBO sales rep told them it would be fine. It's not. Besides all but threatening customers to drop desktop, many things in QBO just suck.

This business feed is one of them.

The more things they put on pages, the more time the page takes to fully load. I can't tell you how many times I click on the wrong thing as I'm trying to work quickly and efficiently, but the page hasn't finished loading all its stupid crap, and that means that my click was actually in the wrong place as the page continues to load.

Intuit takes the time to revamp reports which didn't need revamping, and are now more difficult to customize- while ignoring basic functions and/or listening to customer feedback.

I wish someone would develop a decent replacement priced similarly. I would have all of my clients drop QBDT and QBO in a heartbeat, and I bet I'm not the only one. Intuit, you really should start paying attention to customer feedback. Or when a comparable software is released, you're going to see a mass exodus as we all leave. For those of us who own firms, that also means moving all of our clients as well. You would lose 42 clients by losing me. I believe 14 who pay for an annual subscription for desktop, and the rest on QBO Plus or Advanced. And I'm a small firm...

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