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May 5, 2021
Question

How do I undo a delete that was reconciled? Now I cant reconcile.

  • May 5, 2021
  • 1 reply
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How do I undo a delete of a reconciled bank entry?

1 reply

MaryLandT
May 5, 2021

I'm here to help you retrieve the deleted transaction so you can include it when reconciling an account in QuickBooks, robynb2.

 

You can run the Audit log feature to see all deleted entries. Then, use the information to re-enter the transaction. Let me show you how:

 

  1. Go to Settings ⚙, then select Audit log.
  2. Click Filter.
  3. Use the fields on the Filter panel to choose the appropriate UserDate, or Events filter to narrow the results.
  4. Choose Show only these events, then Transactions.
  5. Choose Deleted/Voided Transactions.
  6. Click Apply.


Find the deleted transactions and take note of the details. Then, go to the Chart of Accounts and add the entry. Once done, you can start reconciling your bank account.

 

Let me know if there's anything else you need with retrieving deleted transactions. I'll be around to provide the steps.

 

Thank you and stay safe!