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J
jennifer-peacefu
January 7, 2023
Question

How do you unlink a bank account linked for online payments. I need to remove it.

  • January 7, 2023
  • 1 reply
  • 0 views
I need to delete bank account used for online payments

1 reply

T
TirzahC
January 8, 2023

Hello, jennifer-peacefu. 

 

To unlink bank accounts we need to change the payments account in the Account and Settings menu. Please take note that the bank account you're going to use should be transnational. This means that there should not have limitations for QuickBooks to put money in and take fees out when needed.


Here's how to change your payments account:

 

  1. Go to Settings ⚙, then select Account and Settings.
  2. Navigate to the Payments tab and go to the Deposit section and select Change bank.
  3. Click Add new bank account.
  4. Enter the Account Number and Routing Number of the bank account and select Save.
  5. Verify the bank information and then select Submit.
     

You can read this article for more information about the steps above: Change the account QuickBooks deposits payments info.

 

Just in case you want to check when QuickBooks deposits customer payments, feel free to check out this article for more information: Find out when QuickBooks Payments deposits customer payments.


Here's also detailed guidance in cancelling a QuickBooks Payment account for any QuickBooks product: Cancel your QuickBooks Payments subscription.

 

I'm always around to help if you have more questions about managing your bank accounts in QuickBooks Online. Just add your reply in the comment section so I can assist you right away. Take care.

M
malcolmf
March 4, 2023

I have two duplicate bank accounts in QB Online. This is causing double entries in my P&L and Management reports. How do I delete an account entirely?

E
Ethel_A12
March 4, 2023

I'm here to help you with your duplicate bank accounts, @malcolmf.

 

Before deleting an account, if it is a bank account connected to QuickBooks, you want to disconnect it first. Then make the account inactive.

 

Here's how to make the account inactive:

 

  1. Go to the Gear icon.
  2. Select Chart of Accounts.
  3. Find the account you want to delete.
  4. Click on the drop-down arrow beside View register, then select Make inactive.
  5. Select Yes to confirm.

 

If you want to see the inactive account, you can check the bottom part of this article: Make an account inactive on your chart of accounts in QuickBooks Online.

 

After making the account inactive, the previous transactions would still show in the reports. Check this article to delete duplicate transactions: Void or delete transactions in QuickBooks Online.

 

Let me know if you need additional assistance in deleting an account. I'm always here to help. Have a great day.

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