How does a client pay a deposit (e.g. half of invoiced amount) via bank transfer. She can't figure this out and I don't have the interface to see?

Hello @kirconner,

Welcome to the Community. I can share some information about how your client can pay the invoice.

Online payment processing is an add-on feature through QuickBooks Payments. Your settings determine if customers can pay by credit card or with an ACH bank transfer.

I suggest reviewing the invoice first and make sure the ACH option is enabled. This way, your customer can perform the payment from the email using the desired payment method (see screenshot below).

When the customer receives the email, all they have to do is select the Review and Pay or Pay Invoice option. There should be an option to pay via ACH aside from using a credit card.

Check out this additional screenshot for your visual reference:

You can also check this article for more details about how to process in-person payments in QuickBooks: Take and process payments in QuickBooks Online.

Reach out to me if you have additional questions about how customers can make a payment for the invoice. I'm always here to help. Take care always.