Question
How does QBO calculate the monthly "Money out" number in the Cash Flow diagram? It doesn't match the sum of our expense items. Is it a number directly received from bank?
The Money out number doesn't equal to my real Money out (expenses), and there's a real big gap ($50k vs $8k). The "Money out" in the diagram probably includes even my internal transfers, for example, from checking account to saving account. I can't get a straight answer from the customer service line, wasted an hour today and was told I put in the wrong number to begin with. I tried to ask what number I put in may affect it, so I could look into them and correct them, but the rep kept telling me I was doing things wrong so they can't help. I hope I could get some help here. Thanks.
