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June 11, 2024
Question

How is the best way of correcting when a transaction that I had cleared was changed after the fact?

  • June 11, 2024
  • 1 reply
  • 0 views
I had "cleared a deposit (net zero dollars, an amount in income and the offset in expense) but after reconciled I decided to write a check for the expense and void the income side.  P&L side I now have the expense, but not the income.  So my ending May balance does not match the bank.  What is the best way to correct?

1 reply

Nicole_N
June 11, 2024

Hi, firstchurchinmc. I'm here to ensure your QuickBooks ending balance matches your bank statement at the end of a reconciliation.

 

You can mess up a reconciliation in different potential ways. One of these is voiding the transaction that has already been cleared or reconciled. Doing so will change the amount to zero and mess up your reconciliation.

 

Since we don't have a direct way to reinstate a voided transaction, you can open and view the information from the Audit log to re-enter the transaction manually. I also recommend consulting with your accountant before performing any of these. They can help you decide or provide another method according to your situation.

 

Once done, let's review your ending balance. Make sure you entered the correct amount from your bank statement. You can do so by following these steps:

 

  1. While reconciling an account, in the Reconciliation window, click Edit info.
  2. Review the Ending balance and Ending date.
  3. Check your bank statement. Make edits as needed.
  4. When done, select Save.

 

If there are still discrepancies, check out this article for more fixes: Fix issues at the end of a reconciliation in QuickBooks Online.

 

Moreover, you may visit this guide to ensure all your transactions are organized in the correct account: Understand Chart of Accounts in QuickBooks.

 

The Community team is always around whenever you need additional assistance reconciling your accounts. Just click the reply button below.