How to force quit banking from updating

Thanks for reaching out to us, Greg. I understand the challenges when the update button on the banking page never stops spinning. No worries, I've got the necessary steps to discontinue it from loading and get your transactions from your bank accounts into QuickBooks Online (QBO).

I appreciate you for taking the initiative to perform a bank update to bring your new transactions into QBO. In some cases, unusual behaviors from the browser may happen due to accumulated cache stored for a period of time. To force stop the bank from updating, let's isolate the issue and perform some basic troubleshooting steps. 

First, we can log in to your account through a private window. Please refer to these keyboard shortcuts for easy access:

• For Safari: Command + Shift + N
• For Google Chrome: CTRL + Shift + N
• For Mozilla Firefox or Microsoft Edge: CTRL + Shift + P

Then, let's check if the bank account's Update button is still spinning.

Once resolved, we can return to your regular browser to clear its cache and cookies or use a different supported browser. It's possible that this is a temporary issue with the browser you're currently using.

Moreover, I'll provide you with this article for different troubleshooting options if you encounter error messages when downloading bank transactions: What to do if you get a bank error or can't download transactions in QuickBooks Online.

When we have your bank statement in hand, we'll compare each transaction to the ones entered in QBO. If everything matches, we can assure you that your accounts are balanced and accurate. That said, we recommend reconciling your checking, savings, and credit card accounts every month.

Stay in touch if you need further assistance with banking. The Community is always here to offer help. Have a great rest of the day!