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Anonymous
December 15, 2020
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How to process one payment in multiple deposits

  • December 15, 2020
  • 1 reply
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I received a cash payment that was deposited with my bank over two separate days. There was an ATM issue. I don't understand how I can record this correctly in QB. My bank tab has two separate transactions. My payment receipts are automatically generated and reflect the full amount paid. So when I try to create a deposit, I can't match the two separate deposits to the one payment.

 

I suspect I may just need to delete and recreate the receipt of funds so that I can separate the two deposits. But is there a better way to handle this situation? I am not trying to split a single deposit among clients, I'm trying to join multiple deposits to one receipt. Thanks!

Best answer by BettyJaneB

I appreciate the detailed information that you gave regarding your deposit concern, @1232275.

 

Matching two deposits to one recorded transaction in QBO isn't possible. The system only allows you to match one deposit to multiple QBO entries. 

 

To get this issue sorted out, you can either delete the sales receipt and create two sales receipts. This way, you can match the two amounts on the downloaded deposits.

 

Or, you can exclude the deposits on your Banking page and manually clear the Sales Receipt on your bank register.

 

To exclude the entries:

  1. Go to Banking menu on the left panel.
  2. Choose Banking tab.
  3. Check the box for beside the transactions you want to exclude.
  4. Click the Batch actions drop-down and choose Exclude Selected.

 

You may want to visit this link to learn more about excluding transactions in QBO: Learn how to exclude a downloaded bank transaction.

 

After that, you can now clear the receipt from your bank register. I've attached a screenshot for your reference.

 

 

 

For more tips in managing your bank transactions so you can have a smooth reconciliation, you may see this article: Learn how to review downloaded bank and credit card transactions and put them in the correct accounts.

 

Please let me know if you have anymore questions with your online banking transactions in QuickBooks. I'm just post away if you need a helping hand. All the best!

1 reply

BettyJaneB
BettyJaneBAnswer
December 15, 2020

I appreciate the detailed information that you gave regarding your deposit concern, @1232275.

 

Matching two deposits to one recorded transaction in QBO isn't possible. The system only allows you to match one deposit to multiple QBO entries. 

 

To get this issue sorted out, you can either delete the sales receipt and create two sales receipts. This way, you can match the two amounts on the downloaded deposits.

 

Or, you can exclude the deposits on your Banking page and manually clear the Sales Receipt on your bank register.

 

To exclude the entries:

  1. Go to Banking menu on the left panel.
  2. Choose Banking tab.
  3. Check the box for beside the transactions you want to exclude.
  4. Click the Batch actions drop-down and choose Exclude Selected.

 

You may want to visit this link to learn more about excluding transactions in QBO: Learn how to exclude a downloaded bank transaction.

 

After that, you can now clear the receipt from your bank register. I've attached a screenshot for your reference.

 

 

 

For more tips in managing your bank transactions so you can have a smooth reconciliation, you may see this article: Learn how to review downloaded bank and credit card transactions and put them in the correct accounts.

 

Please let me know if you have anymore questions with your online banking transactions in QuickBooks. I'm just post away if you need a helping hand. All the best!

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