How to search Deposit Date that a customer payment was deposited under (An electronic payment date is different from when it is actually deposited into our bank)

I'm here to help know when was the actual date your fund was deposited in your bank, @kathleen-schmidt.

We can check this in your Merchant account. The Merchant Services Center keeps a complete record of your payment activity from all of your QuickBooks products. You can check the status of all your processed payments here. This includes payments processed in QuickBooks Online.

Here's how:

1. Sign in to the Merchant Service Center.
2. From the homepage, choose Activities & Reports and then Deposits.
3. Select the date range in the Dates field.
4. Click Search.

This lists all your daily deposits, when we put them in your bank account, and the totals. 

For more information, you may check out this article: Find out when QuickBooks Payments deposits customer payments.

Additionally, I've attached an article to learn how to find payments you expect to see in the Bank Deposit window in QuickBooks Online: Find missing payments you want to deposit in the Bank Deposit window.

Keep me posted if you have other questions about finding the date of your deposit. I'll be around to help. Stay safe!