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HTS-2022
April 7, 2022
Solved

How to Undo unmatched Bank Feeds transactions to avoid duplicated payments registers

  • April 7, 2022
  • 1 reply
  • 0 views

Please help me, I'm new in the Quickbooks Desktop Pro 2021 and I didn't match the payment received from my clients from the bank feeding before registering them, there is any way to fix it to avoid duplicate payments?

Best answer by RenjolynC

Thank you for your quick response, HTS-2022.

 

Allow me to share some additional information about your situation.

 

Currently, an option to undo a downloaded transaction already added in the register is unavailable. If you want to remove the transactions, you'll have to delete them. Please take note that deleting means taking out the transactions completely.

 

To do this, here's how:

 

  1. Go to Lists > Chart of Accounts.
  2. Double-click on the bank account to see the register.
  3. Find the downloaded transaction. You can also use the Find command tool to see the transactions easily. Just click the Go to button at the top left, then enter the desired filters. Click Back or Next to locate them. 
  4. Click the Delete (X) button.
  5. Hit OK to confirm.

In addition, please check out this article to help manage your other downloaded transactions: Add and match Bank Feed transactions. When you're ready to reconcile the bank account, you can check out the instructions here.

 

If you need more help with the bank feeds or have other concerns, please reach out to me again. I'll be right here to help you out some more. Take care and stay safe!

1 reply

MichelleBh
MichelleBh
April 7, 2022

I've got you, @HTS-2022. I have the solution. 

 

Every business owner wants an accurate record. I'll ensure that your payment register does not contain duplicative transactions.

 

Since you didn't match the payments in your banking feeds, I'd recommend ignoring them. This will delete the transactions from your transaction list. Before that, ensure that you're using the Advanced Mode to achieve this goal. 

 

Once confirmed, you may now follow the steps below: 

 

  1. Go to the Banking menu on the upper right pane. 
  2. Select Bank Feeds, then click the Bank Feeds Center tab. 
  3.  Pick your bank account and check all the appropriate payments in the lists. 
  4. Hit the Batch Actions and pick Ignore. 
  5. Follow the onscreen instructions. 

 

Additionally, check out this link for other troubleshooting steps to your unmatched transactions: Add and match Bank Feed transactions in QuickBooks Desktop. Directly go to the Classic Mode section. 

 

But, if the payments are matched to incorrect invoices, I recommend you delete them since undoing is unavailable. Please click the Added/Approved tab, then open the appropriate transaction, and click Delete. 

 

 

Once all is in place, don't forget to reconcile your bank accounts to ensure they match your bank and credit card statements.

 

Moreover, check out these articles below on how to fix banking issues and duplicate transactions: 

 

 

This thread is still open if you have more questions about your banking data in QuickBooks. Feel free to leave a message below, and we're available at all times. Keep safe. 

H
HTS-2022Author
April 8, 2022

I really appreciate your answer, but when I go to the Bank Fed Center and choose the bank account it doesn't appear any transactions since I already registered them in the Bookkeeper, then how can I void them and do all the processes correctly 

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