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April 22, 2024
Question

I a trying to reconcile. The deposits are not there to reconcile. When I look in the back register they are there. There is not a R or C in the box.

  • April 22, 2024
  • 1 reply
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Can I make a journal entry and add them

1 reply

April 22, 2024

We're pleased to have you here in the Community, kimsalter.

 

I have the information you need to display deposits when reconciling in QuickBooks Online.

 

The Reconciliation page will show unreconciled transactions before or within the ending date as default. Hence, it could be that the date of your deposits is not within the reconciliation period you've selected. To display these transactions when reconciling, you can edit their date from the bank register or filter your reconciliation accordingly.

 

Here's how to display all deposits when reconciling:

 

  1. On the Reconciliation page, click on the Deposits tab.
  2. Select Clear filter/View all or utilize the Filter icon to display specific transactions.
  3. Click on the Apply button and locate the deposits from the lists. 
  4. You can also click on each entry to make the necessary changes.

 

On the other hand, since transactions are on your bank register, you wouldn't need to create a journal entry because it will cause duplicates that can mess up your account.

 

Moreover, you might want to scan these resources whenever you need to generate reconciliation reports or have reconciled transactions by mistake:

 

 

Keep us posted in the Community if you have additional questions reconciling transactions or other related concerns in QuickBooks Online. We're here to help.