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October 9, 2023
Question

I accidentally deleted a transaction that was already reconciled, how to undo that?

  • October 9, 2023
  • 1 reply
  • 0 views
Now there is a discrepancy in the reconciliation balance, how to fix it

1 reply

October 9, 2023

I'm here to help you restore your deleted reconciled transactions, Alina.

 

Deleting reconciled transactions will result in a discrepancy in your reconciliation. In QuickBooks Online, the option to undo the deleted transaction isn't possible. Hence, we need to re-create to correct it. To begin, let's check your audit log to review the deleted transaction for accuracy.

 

Here's how:

 

  1. Proceed to the Gear icon, then Audit Log under Tools.
  2. Select the appropriate user, date, and events in the Filter dropdown menu.
  3. Look for the deleted transaction.
  4. Hit View on the History column.
  5. Re-create the transactions based on the details found in the Audit Log.
  6. Make sure to change the reconciliation status in the register to "" for Reconciled.

 

If you need more information and help doing or fixing a reconciliation, you can scan this article: Learn the reconcile workflow in QuickBooks.

 

Additionally, if you reconciled a transaction by mistake and need to correct it, you can review this article as your guide: Undo or remove transactions from reconciliations in QuickBooks Online.

 

You can always connect with us for further clarification in doing your reconciliation in QuickBooks Online. Have a great one!