Skip to main content
D
DPS3
July 30, 2022
Question

I am a one-man show very small business I got a charge back after another customer made their deposit to do a job now I don’t have the money to do the work res centr not

  • July 30, 2022
  • 1 reply
  • 0 views
Customer paid to do work.  I purchased materials  and starred work but was having problems with Realitor selling house she told me to wait I said ok.  Month later customer demands me going to work on a Sunday I told her I’m closed then I get charge back.   Now I have another customer just paid deposit and QuickBooks’s has held 3 deposits/payments into my account help someone

1 reply

M
mv32
July 30, 2022

Hello there, @DPS3. I hope you're doing well today.

 

As much as I wanted to help you right away, however, there are things we'll need to figure out since the funds were recorded back in your account and to record the chargeback correctly. In your case, I recommend contacting the Payments Support team. It's important to verify this matter through the help of their appropriate tools.

 

In addition, you can reference this article to know more about handling a chargeback: Handle chargebacks and retrieval requests for QuickBooks Payments.

 

Let me know if I can be of additional assistance. I'm always around to help. Take care always!

Terms & ConditionsAccessibility statement