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March 15, 2021
Question

I am charged my account 83 which I did not authorize. Please stop charging my account and return my money back.

  • March 15, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

KlentB
March 15, 2021

This isn't the impression that I'd like you to have, olympuscs.

 

I would love to help you review the charges on your account. However, the ability to look into your billing history is done by our Customer Care Team to protect your personal information.

 

To ensure that will be taken care of as soon as possible, I recommend giving us a quick message or call. One of our representatives will pull up your account details in a safe session, then verify the charges and discuss the refund for you. Here's how:

 

  1. Go to the Help icon.
  2. Select Talk to a human from the Here are some ways to get started section.
  3. Enter "Talk to a human" again in the search bar.
  4. Choose I still need a human, then click Get help from a human or Contact us.
  5. Select Get a callback or Send a message to start a conversation.

In addition, here's an article that you can read to help check where the charges from your account are coming from and why: Understand Intuit charges on your credit card or bank statement.

 

Were open here 24/7, so please don't hesitate to visit us again with any other questions or concerns you may have. Looking forward to helping you out in the Community space.